Privacy Policy

Important Information

King Water Filtration™ is committed to protecting your privacy and ensuring the confidentiality of any personal information you provide. This policy outlines how we handle your Personally Identifiable Information (PII) in compliance with US privacy laws and information security standards.

What Information We Collect

When ordering or registering on our site, you may be asked to provide your name, email, mailing address, phone number, credit card details, or other information to enhance your experience.

When We Collect Information

We collect information when you register, place an order, subscribe to a newsletter, respond to surveys, use Live Chat, open support tickets, or enter information on our site.

How We Use Your Information

• To personalize your experience and show you content and products of interest.
• To improve our website and customer service.
• To process transactions quickly.
• To manage promotions, surveys, or other site features.
• To request reviews and ratings of our services or products.
• To follow up on inquiries through live chat, email, or phone.

How We Protect Your Information

Our website is regularly scanned for security vulnerabilities, and we employ Malware Scanning. Your information is secured on networks accessible only by authorized personnel who are required to keep it confidential. All sensitive data, including credit information, is encrypted with SSL (Secure Socket Layer) technology, and all transactions are processed through secure gateway providers without storage on our servers.

Do We Use Cookies?

Yes, cookies are used to enhance your experience by remembering your preferences and improving site functionality. We use cookies to:

• Remember and process items in your shopping cart.
• Understand user preferences for future visits.
• Track advertisements and compile data on site traffic and interaction.

You may adjust your browser settings to disable cookies; however, some site features may not function properly as a result.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties.

Third-Party Links

We do not include or offer third-party products or services on our website.

Google AdSense

We use Google AdSense for advertising, which may involve Google cookies to serve ads based on previous visits to our site and others. Users may opt-out of the DART cookie via Google’s Ad Settings page or the Network Advertising Initiative Opt Out page.

California Online Privacy Protection Act (CalOPPA)

We comply with CalOPPA, allowing users to visit our site anonymously. Our Privacy Policy link is easily accessible on our home page. Users will be notified of changes to this policy on the Privacy Policy Page, and can change their information by contacting us via email, phone, or account login.

Do Not Track Signals

We honor Do Not Track signals and do not use cookies or advertising when a Do Not Track (DNT) setting is enabled in a user’s browser.

Children’s Online Privacy Protection Act (COPPA)

We do not market to or knowingly collect information from children under 13, in compliance with COPPA guidelines.

Fair Information Practices

In the event of a data breach, we will notify affected users via email within 7 business days. We also support the Individual Redress Principle, giving users the right to pursue enforceable rights against data collectors who fail to comply with the law.

CAN-SPAM Act

We adhere to the CAN-SPAM Act for email marketing. We collect email addresses to send information, respond to inquiries, process orders, and follow up on transactions. Users may unsubscribe at any time by following the link at the bottom of each email.

Contact Us

If you have any questions about our Privacy Policy, please contact us: